Thank you for shopping at Dairy Yantra. We appreciate your business and want to ensure your shopping experience is as smooth as possible. Please take a moment to review our Return and Refund Policy:

Returns We accept returns for non-defective items under the following conditions:

  1. Seven-Day Return Window: You must request a return within 7 days of the delivery date.
  2. Original Condition: Items must be in their original condition and packaging, including all tags and labels.
  3. Not Applicable for Defective Items: Please note that we do not accept returns for defective items. If you receive a defective product, please contact us immediately at info@dairyyantra.in to report the issue.
  4. Non-returnable Items: Certain items are non-returnable, including perishable goods, customized products, and items marked as final sales.

Refunds

If you meet the above return criteria, you are eligible for a refund. Here’s how the refund process works:

  1. Refund Processing: Once we receive your returned item, we will inspect it and notify you via email that we have received your item. We will also notify you of the approval or rejection of your refund.
  2. Approved Refunds: If your return is approved, we will initiate a refund to your original method of payment. Please allow a reasonable time for the refund to be processed.
  3. Rejected Refunds: If your return is rejected, we will contact you to explain the reason for rejection.

Contact Us

If you need to request a return or report a defective item, please contact us at info@dairyyantra.in with the following information:

  • Your order number
  • Contact details
  • A clear description of the issue

We are here to assist you, and your satisfaction is important to us.

Note:

  • Please ensure you ship the returned item with a tracking service to ensure it reaches us.
  • The shipping cost for returns is your responsibility, except in cases where we have made an error or sent a defective product.

This Return and Refund Policy is subject to change without prior notice. We recommend reviewing this policy regularly to stay informed about any updates. By purchasing Dairy Yantra, you agree to the terms and conditions outlined in this policy.

If you have any questions or concerns regarding this policy, please do not hesitate to contact us at info@dairyyantra.in. We are here to help!